Job Description

Job Title:

Female Clinic Administrator

Department:

Operations / Administration

Reports To:

Clinic Manager / Operations Manager

Location:

Any company branch (based on business requirements)

Job Summary

The Clinic Administrator is responsible for the smooth day-to-day administrative and operational functioning of the clinic. This role ensures compliance with regulatory requirements, efficient coordination between departments, accurate documentation, patient satisfaction, and effective staff support.

Key ResponsibilitiesAdministrative & Operational Duties

Oversee daily clinic operations to ensure smooth workflow and service delivery Maintain accurate patient records, consent forms, and documentation Ensure proper appointment scheduling and coordination with reception staff Monitor attendance, duty rosters, and staff schedules Handle internal reports, documentation, and correspondence

Patient Coordination & Service Quality

Ensure a high standard of patient service and satisfaction Address patient concerns, complaints, and escalations professionally Monitor patient feedback, online reviews, and service quality indicators Ensure patient privacy, confidentiality, and ethical practices

Compliance & Regulatory Responsibilities

Ensure clinic compliance with DHA / MOH / relevant regulatory authority guidelines Maintain licenses, permits, and required documentation Coordinate audits, inspections, and corrective actions Ensure infection control, safety protocols, and internal policies are followed

Finance & Billing Support

Coordinate with reception and billing teams to ensure accurate invoicing Monitor daily collections, discounts, and package sales Support cash handling audits and billing error resolutions Ensure documentation accuracy for incentive eligibility

Inventory & Stock Management

Monitor clinic stock levels and coordinate timely replenishment Track consumables, medications, and devices usage Report discrepancies, shortages, or expiries immediately

Staff Coordination & Performance

Support onboarding and training of new staff Ensure staff adherence to company policies and SOPs Assist management in performance monitoring and reporting Coordinate internal communication between management and clinic staff

Branch Coordination (if applicable)

Support coordination between multiple clinic branches Implement standard operating procedures across branches Assist in cross-branch staff allocation when required

Required Qualifications & Skills

Bachelor's degree in Healthcare Administration, Business Administration, or related field (preferred) Minimum 2-4 years of experience in clinic or healthcare administration Strong knowledge of medical clinic operations and healthcare regulations Excellent organizational, communication, and leadership skills Proficiency in clinic management software, EMR systems, and MS Office Ability to handle confidential information with discretion

Key Competencies

Attention to detail Problem-solving and decision-making Multitasking and time management Patient-focused approach Team coordination and leadership

Working Conditions

May be assigned to work in any company branch based on operational needs May be required to work shifts, weekends, or extended hours as needed
Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED6,000.00 per month

Experience:

administrative assistant: 1 year (Preferred)
Language:

Arabic (Preferred)
Work Location: In person

Application Deadline: 26/12/2025
Expected Start Date: 01/02/2026