We are a premium Dental & Aesthetic Clinic in Dubai offering world-class cosmetic dentistry and non-surgical dermatology services. We are seeking a results-driven Clinic Administrator with proven expertise in patient conversions, CRM management, and exceptional service delivery.
The ideal candidate has UAE clinic experience, thrives in a target-driven environment, and can deliver a VIP patient journey from first inquiry to post-treatment follow-up.
Key Responsibilities:
Convert patient leads (phone, WhatsApp, email, walk-ins) into confirmed dental and aesthetic treatments.
Manage and update CRM software for lead tracking, follow-ups, and patient communication.
Provide clear, confident patient education on treatment options, procedures, and aftercare.
Maintain exceptional patient experiences that drive loyalty and referrals.
Oversee appointment scheduling, billing, and UAE health insurance processing.
Monitor KPIs for conversion rate, patient retention, and revenue growth.
Support clinic marketing campaigns with data-driven insights from patient interactions.
Ensure punctuality, professionalism, and smooth daily operations.
Requirements:
Minimum 3 years' experience in dental and/or aesthetic clinic administration in the UAE.
Proven record of high conversion rates for treatment bookings.
Proficiency in CRM systems and patient lifecycle management.
Excellent communication and presentation skills.
Fluent in English; Arabic or Russian language skills are a strong advantage.
Knowledge of UAE healthcare regulations, DHA standards, and insurance procedures.
Highly organized, adaptable, and able to work in a fast-paced, high-end clinic environment.
How to Apply:
Send your CV and a brief note about your conversion rate achievements and UAE clinic experience.
Job Type: Full-time
Application Question(s):
Which CRM systems have you used for patient tracking and follow-up
Have you provided treatment plan explanations to patients in your previous role?
What is your Current Salary?
Experience:
dental and aesthetic administration : 3 years (Required)
Language:
* English and Arabic Fluently (Required)
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