Client Servicing Executive

Dubai, United Arab Emirates

Job Description

A leading marketing agency in Dubai is seeking a passionate and dedicated Client Servicing Executive to join our team. If you have exceptional communication skills, a flair for relationship management, and a proactive attitude, we invite you to apply for this position.

Key Responsibilities:

Client Engagement: Build and maintain strong relationships with clients, understanding their needs and objectives, and providing tailored solutions.
Account Management: Serve as the primary point of contact for clients, ensuring seamless communication and coordination between clients and internal teams.
Project Coordination: Collaborate with various departments to ensure the successful execution of client projects, campaigns, and deliverables.
Client Feedback: Gather client feedback and relay it to the appropriate teams, facilitating improvements and adjustments as necessary.
Campaign Management: Oversee the planning, implementation, and optimization of marketing campaigns, ensuring they align with client goals and objectives.
Reporting: Prepare and present regular reports on campaign performance, client satisfaction, and other relevant metrics to clients and internal stakeholders.
Upselling: Identify opportunities for upselling additional services to existing clients, contributing to revenue growth.
Requirements:

Proven experience as a Client Servicing Executive, Account Manager, or in a similar client-facing role in a marketing agency.
Exceptional communication, negotiation, and interpersonal skills.
Ability to understand client requirements and translate them into actionable plans for internal teams.
Strong organizational skills and attention to detail.
Creativity and strategic thinking to propose innovative solutions to clients.
Proficiency in MS Office Suite and project management tools.
Previous experience in the Dubai market and knowledge of local industries is a plus.
Benefits:

Competitive salary and performance-based incentives.
Opportunities for professional development and career advancement.
Supportive and collaborative work environment.
Central location in Dubai with convenient access to public transportation.
Training programs to enhance skills and knowledge.
Location: Dubai, UAE

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Job Detail

  • Job Id
    JD1604588
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned