Job Description

• Handling multiple client accounts and delivery of revenue with Team Lead.
• Creating a positive onboarding experience for new clients.
• Responsibility for overall client satisfaction, retention and growth for assigned accounts
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients initial dislike of company products.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Generate new opportunities by working with the partner sales organisations and directly sourced prospects .
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues
• Proven experience working as a client servicing executive.
• Working knowledge of Customer Relationship Management (CRM) software.
• The ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Job Type: Full-time Salary: AED4,000.00 - AED5,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Client Service: 4 years (Preferred)
• Ecommerce: 4 years (Preferred)
• Advertising: 4 years (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 9207668833