Client Service Associate Medical Insurance Dept

Dubai, DU, AE, United Arab Emirates

Job Description

Please note that prior experience in the insurance industry is a

must

for this role. Applications from candidates without industry-specific experience will not be considered.

Duties and Responsibilities



Provide exceptional customer service through building rapport to the clients, timely response on inquires, explaining policy terms and condition, handling and resolving complaints, process reimbursement, provide transparent advise and direction in line with the policy and practice.

Assess medical insurance requirements and preparing new quotes

Coordinate issuance policy and delivery of insurance cards

Open and maintain accurate customer records and information, maintain complete updated Sales records and pricing in the system.

Close coordination with the Insurers, hospitals, doctors or any 3rd party in order to assist the clients.

Ensure all required documents are complete and coordinated.

Keeping clients informed on regular basis with and guide them to the right information pertaining to products and applications.

Uphold and comply with the Company policies and procedure

Any other appropriate task as assigned by the Management

Skills and Specifications



Bachelor's degree Working experience in Insurance Company/ Brokers (Mandatory) Good communication (bilingual), sales and negotiations skills Accurate and strong attention to details Proficient in the use of Outlook, MS Applications and other ERP system
Job Type: Full-time

Pay: AED4,500.00 - AED6,000.00 per month

Application Question(s):

How many years of work experience you have in Insurance industry? How would you assess your knowledge about insurance?
Application Deadline: 07/07/2025

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Job Detail

  • Job Id
    JD1924418
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    55599.0 70400.0 USD
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned