Client Service Associate - Part-Time (UAE Nationals)
FAB, the UAE's largest and one of the world's most secure financial institutions, is looking for a customer-oriented Client Service Associate (Part-Time) to join our Commercial Banking division. This role offers an excellent opportunity for UAE Nationals to develop their careers in banking while contributing to a high-performance team focused on delivering top-tier customer service.
Job Location: United Arab Emirates
Industry: Banking
Function: Customer Service
Job Type: Part-time
Gender: Any
Candidate Nationality: UAE Nationals only
Candidate Current Location: Any
What Does a Client Service Associate Do?
As a Client Service Associate, you will play a vital role in supporting relationship managers and ensuring that our commercial banking clients receive seamless and timely service. This includes assisting with customer transactions, resolving queries, and maintaining a high standard of communication and operational support.
What Are the Key Responsibilities?
- Support the Relationship Manager (RM) in handling day-to-day service requirements for clients
- Act as the operational point of contact for client inquiries and service requests
- Coordinate follow-ups on customer transactions and ensure timely resolution of issues
- Maintain compliance with departmental processes and operating procedures
- Deliver client service aligned with FAB's values of integrity, excellence, and responsiveness
- Escalate unresolved queries promptly and ensure proper tracking of client issues
- Assist in preparing reports and statements required for internal or client use
- Promote continuous improvement in banking service delivery and customer engagement
What Skills Are Needed for a Client Service Associate in the UAE?
Education and Experience:
- 1-2 years of experience in customer service or sales (preferred)
- Open to students or fresh graduates with a strong interest in banking
Skills:
- Good interpersonal and communication skills
- Attention to detail and customer-centric mindset
- Ability to handle multiple tasks and meet deadlines
- Basic knowledge of banking processes and systems (training provided)
- Commitment to delivering exceptional service and representing FAB professionally
What Benefits Come with This Position?
- Flexible part-time role ideal for Emirati students or early-career professionals
- Gain exposure to commercial banking and real-world client service operations
- Opportunity to work with the UAE's most reputable financial institution
- On-the-job training, mentorship, and career development pathways
- Contribute to a high-performing team in a values-driven environment
About the Company
First Abu Dhabi Bank (FAB) is the UAE's largest bank and one of the world's most trusted financial institutions. Headquartered in Abu Dhabi with a global presence across 19 countries, FAB provides innovative solutions through its Corporate, Investment, and Personal Banking divisions. With a strong focus on customer experience, FAB empowers individuals and businesses to Grow Stronger-together.
Job Title Client Service Associate - Part-Time (UAE Nationals)
Client Service Associate - Part-Time (UAE Nationals)
FAB, the UAE's largest and one of the world's most secure financial institutions, is looking for a customer-oriented Client Service Associate (Part-Time) to join our Commercial Banking division. This role offers an excellent opportunity for UAE Nationals to develop their careers in banking while contributing to a high-performance team focused on delivering top-tier customer service.
Job Location: United Arab Emirates
Industry: Banking
Function: Customer Service
Job Type: Part-time
Gender: Any
Candidate Nationality: UAE Nationals only
Candidate Current Location: Any
What Does a Client Service Associate Do?
As a Client Service Associate, you will play a vital role in supporting relationship managers and ensuring that our commercial banking clients receive seamless and timely service. This includes assisting with customer transactions, resolving queries, and maintaining a high standard of communication and operational support.
What Are the Key Responsibilities?
- Support the Relationship Manager (RM) in handling day-to-day service requirements for clients
- Act as the operational point of contact for client inquiries and service requests
- Coordinate follow-ups on customer transactions and ensure timely resolution of issues
- Maintain compliance with departmental processes and operating procedures
- Deliver client service aligned with FAB's values of integrity, excellence, and responsiveness
- Escalate unresolved queries promptly and ensure proper tracking of client issues
- Assist in preparing reports and statements required for internal or client use
- Promote continuous improvement in banking service delivery and customer engagement
What Skills Are Needed for a Client Service Associate in the UAE?
Education and Experience:
- 1-2 years of experience in customer service or sales (preferred)
- Open to students or fresh graduates with a strong interest in banking
Skills:
- Good interpersonal and communication skills
- Attention to detail and customer-centric mindset
- Ability to handle multiple tasks and meet deadlines
- Basic knowledge of banking processes and systems (training provided)
- Commitment to delivering exceptional service and representing FAB professionally
What Benefits Come with This Position?
- Flexible part-time role ideal for Emirati students or early-career professionals
- Gain exposure to commercial banking and real-world client service operations
- Opportunity to work with the UAE's most reputable financial institution
- On-the-job training, mentorship, and career development pathways
- Contribute to a high-performing team in a values-driven environment
About the Company
First Abu Dhabi Bank (FAB) is the UAE's largest bank and one of the world's most trusted financial institutions. Headquartered in Abu Dhabi with a global presence across 19 countries, FAB provides innovative solutions through its Corporate, Investment, and Personal Banking divisions. With a strong focus on customer experience, FAB empowers individuals and businesses to Grow Stronger-together.
Post Details
Job Start Date 1970-01-01
Salary from 0.00
Salary to 0.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality -
Candidate Current Location -