Wilkin Interview forfemale Client retention executive on 15.November 2023 Time: 11:00am to 5:00pm Venue: Office no. 2903, Single Business Tower, Tower B, Business Bay, Dubai Land Mark: Near to Business Bay Metro Station (Union Insurance Building) Responsibilities: \xc2\xb7 Create, develop, and execute new concepts and focus on growth initiatives and retention strategies. \xc2\xb7 Needs to have at least 2 year proven experience as Retention Executive \xc2\xb7 Full cooperation with clients and the company management. \xc2\xb7 Build sustainable relationships and engage customers by taking the extra mile \xc2\xb7 Build sustainable relationships and engage customers by taking the extra mile \xc2\xb7 Ability to react to customers\' requests promptly in a professional and kindly manner. \xc2\xb7 Collaborate with the business development and customer service teams to resolve customer issues and ensure a seamless customer experience. Requirement: \xc2\xb7 Exceptional customer service, verbal and written communication, organizational and multi-tasking skills. \xc2\xb7 At least 1 year of experience in client relation and issue resolution \xc2\xb7 Maintaining and monitoring documentation and following up on important actions \xc2\xb7 Must have god negotiation skill \xc2\xb7 Basic understanding of the client retention principles and customer service practices \xc2\xb7 Adhere to all company policies and procedure. \xc2\xb7 Ability to perform under pressure and address complaints in a timely manner \xc2\xb7 Language speaking : Fluent English and Hindi is mandatory Job Type: Full-time