Maintain a positive, great and professional attitude toward customers at all times centralizing the customers\' transactions and coordinating with the team leader/PRO for any missing and upon completion Handle the transaction process as per the rules and regulations Prepare the reporting of transactions to be shared with the team leader Acknowledge and report customer complaints to the team leader or OPS manager as per their level perfect knowledge of the workflow and communication channels Keeping records of customer interactions, transactions, comments, and complaints Provide feedback/initiatives on the efficiency of the customer service process Train on the job the new peers on the process Ensure excellent administrative support to the customers following the ops workflow Females Preffered Please WhatsApp your CV to 0555651022 Job Type: Full-time Salary: AED2,500.00 - AED3,000.00 per month
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