Job Description

Full-time office based to be able to support our commercial teams.

We are looking for a Client Administration Assistant to join our Dubai office for an exciting opportunity to work alongside our Relationship Management function provide the highest levels of service to our premier international client base.

Our mission

3S Money is reinventing international business banking. Founded in 2018, our mission is to help growing businesses send, receive and exchange money in over 190 countries. With offices in five countries and over 200 employees, you'll be joining a high-energy, high-impact team that's achieved profitability and has a wealth of opportunity ahead.

Our culture

At 3S Money, we believe in caring personally, staying curious and making an impact through collaboration not competition. Our culture is genuinely transparent with minimal hierarchy and a commitment to each employee's professional growth.

What you'll be doing

Interacting and actively collaborating with colleagues in our Relationship Management / Client Administration / Sales functions.
Preparing official documents related to our international client facing operations.
Work on our general communication channels (Phone Line, Email, Zendesk)
Learn from an experienced Client Administration Specialist in our London office
Assist Relationship Managers with their day-to-day tasks
Assist with organising client meetings and related travel
Assist with working on our complaint handling responsibilities
Work on client administration tasks initiated by regional and global leadership

About you, you have

Detailed, focused approach to everything you do
Client-centric mindset and the ability to maintain our market leading levels of service
High proficiency in English (C1 or C2 equivalent)
Ability to adapt and excel in new environments

In return for your hard work:

Competitive Salary + plus stock options (after 12 months) & benefits

Hybrid working setup in our wonderful city-centre office

We foster non-BAU projects in our team, we want you to explore new avenues and expand your expertise to benefit your professional pathway & our teams.


? And much, much more....

Our commitment to you

We are an equal opportunities employer.

We make recruiting decisions based on your experience, skills and personality. Our passion and focus will always be to work with the best people. We're creating services for everyone, so it's imperative we work with everyone. Our diverse team has been the foundations to our success in building more efficient products, making better decisions and establishing an all-inclusive place to work. Applicants of all backgrounds are hugely encouraged to apply and discover the 3S way.

Department

Client Relationship Management

Locations

Dubai

Employment type

Full-time

CONTACT

Robyn Lewin

Global Talent Lead - People Team