Client Account Officer(customer Service Officer)
Dubai, United Arab Emirates
Job Description
About the job Client Account Officer(Customer Service Officer)
Date Posted: 17-11-23 Position: \xef\xbb\xbfClient Account Officer(Customer Service Officer) \xef\xbb\xbfJob location Dubai
\xef\xbb\xbfcandidate location UAE
Purpose of the role: The Client Account (Customer Service) Officer is responsible to handle the accounts of Meal Plan customers and provide them with efficient customer service. Key Areas of Responsibilities:
\xef\xbb\xbfcandidate location UAE
Purpose of the role: The Client Account (Customer Service) Officer is responsible to handle the accounts of Meal Plan customers and provide them with efficient customer service. Key Areas of Responsibilities:
- Provide help and advice to customers about products and services.
- Communicate courteously with customers by telephone, email, letter, and face to face.
- Investigate and solve customers\' problems whilst working closely with the Team Leader.
- Responsible to keep accurate records of discussions or correspondence with customers.
- Learn about organizations products, promotions or services and keeps up to date with changes.
- Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
- Coordinate with the Nutritionists for clients appointments.
- Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.
- Bachelors degree or equivalent.
- At least 3 years experience in Customer Service.
- Excellent communication skills.
- Interpersonal Requirements:
- Good MS Office skills.
- Good verbal and written communication skills
- Ability to act on own initiative and handle stress well.
- Excellent grooming/appearance at all times.
- Sociable with an open personality that fits the brand image.
- Commitment to developing and maintaining a premium brand.
- A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
- An inclusive, collaborative community, where your voice will be heard, and youll have the opportunity to fuel your creative journey.
- The ability to really make a difference with your ideas were a purpose driven company.
- A modern office environment designed to foster inspiration, creativity, and teamwork.
- A talented team of super smart (but humble) people.
- A culture committed to innovation, openness, humor, respect & motivation.
- English
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Job Detail
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Job IdJD1606514
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned