Job Description

Job Title:

Cleaning Supervisor

Department:

Operations

Reporting To:

Facility Manager

Site:

ES-

Job Purpose:

A cleaning supervisor is responsible for overseeing the work activities of cleaners within his/her department, be it in a firm, hotel, or residential building

Key Responsibilities:

Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures Coaching and developing employees (cleaners) Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse Providing any form of required assistance to cleaners while they carry out their duties.

Skills Required:

Excellent communication and interpersonal skills Must have good interpersonal attributes. That is to say, the supervisor must be someone that gets along easily with people (easily approachable) Outstanding customer service skills Excellent decision-making ability Must be proactive in the line of duty Must have relevant experience in cleaning and supervision of cleaning procedures Monitor all hygiene standards, to ensure they are maintained to the required client and Sodexo satisfaction as outlined by Safeguard Continually monitor all cleaning standards, to ensure that they are to the required client satisfaction

Qualifications:

Secondary school Certificate

Other Requirements:

To plan, organise and co-ordinate a team of cleaners across the site, to ensure standards of service are achieved and maintained

Scope and Limits of Authority:

s

Employee

Manager

Name:



Date:



Signature:







Business Unit: GBU Energy Solutions
Division: ESI AMEA - GCC & Pak - UAE
Legal Entity: ENGIE Cofely Energy Services LLC
Professional Experience: Skilled ( >3 experience <15 years)
Education Level: Technical Qualification