Claims Assistant - Insurance Job Location : Dubai, United Arab Emirates Key Responsibilities:
Support the Claims team in managing and processing insurance claims in a timely and accurate manner
Review claim forms, policies, and other relevant documents to ensure all necessary information is included
Maintain and update claims records in our database and ensure all data is entered accurately and in a timely manner
Prepare and distribute claim correspondence to external clients and internal teams
Contact clients and external parties as needed to obtain missing information or clarify details related to the claims process
Assist with the preparation and submission of reports and other documents to regulatory bodies and management
Collaborate with other departments, such as Underwriting and Compliance, to ensure a smooth and efficient claims process
Provide excellent customer service to external clients and internal teams, responding to inquiries and providing information regarding claims status and processes
Assist with special projects and other duties as assigned by the Claims Manager
Qualifications:
High school diploma or equivalent, Associates or Bachelors degree in a relevant field preferred
1-2 years of experience in an administrative or support role, preferably in the insurance industry or related field
Strong computer skills, including proficiency in MS Office and database management
Excellent communication skills, both written and verbal
Strong attention to detail and ability to maintain accuracy in a fast-paced environment
Ability to prioritize and manage multiple tasks and deadlines
Team player with a positive attitude and strong work ethic