is responsible for reviewing and processing medical claims in line with insurance policy limits and clinical documentation. The role involves coordinating with providers, patients, and internal teams to ensure accurate documentation and compliance across all claim types. Candidates should bring strong medical knowledge, attention to detail, and the flexibility to work in a 24/7 rotational shift environment.
Key Responsibilities
Review and process medical claims including pre-approvals, direct billing, reimbursements, and related cases
Coordinate with providers, patients, and internal departments to ensure complete documentation and compliance
Maintain accuracy and integrity in claim records, policy limit checks, and clinical documentation
Utilize medical knowledge and terminology to evaluate claim submissions
Operate within a rotational shift schedule, including night shifts, to support 24/7 operations
Communicate clearly and professionally with all stakeholders involved in the claims process
Skills
Strong understanding of medical terminology and insurance policies
Excellent organizational skills and attention to detail
Ability to manage time effectively and work under pressure
Strong computer literacy and documentation skills
Clear verbal and written communication in English
Bilingual proficiency (Arabic and English) is preferred
Flexibility to work rotational and night shifts as part of a 24/7 team
Qualifications
MBBS degree from a recognized medical institution
Minimum of 4 years of experience in medical claims, pre-authorization, or reimbursement processing
Job ID: 23072502-114VG
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