Cdi Sales Delegate Travel Retail (m/w)
Dubai, United Arab Emirates
Job Description
28.11.2023 CDI - Sales Delegate Travel Retail (M/W)
- Contract type: Regular position Country/Region: Unites Arab Emirates City: Dubai Job: Sales Development & Retail Support Experience: 0-3 years Company: Herm\xc3\xa8s Parfums
Mission G\xc3\xa9n\xc3\xa9rale
As Sales Delegate, you will be responsible for ensuring the excellence of the Hermes image in the points of sale and in the Hermes Store in Travel Retail. You will support the Beauty Consultants (BCs) by training them and transmitting the Hermes excitement. In addition, you will manage Travel Retail operations.
El\xc3\xa9ments de contexte
Position reporting to the Travel Retail Area Manager in charge of the following regions
- GCC (UAE, QATAR, KUWAIT, BAHREIN, OMAN, KSA)
- INDIA (MUMBAI, DELHI) AND MALDIVES
- LEVANT (LEBANON, EGYPT, JORDAN, CYPRUS, IRAQ)
Principales activit\xc3\xa9s
Excellence of Image in retailer Point Of Sales and in Magasins Hermes in Travel Retail
Manage and motivate Beauty Consultants
Train and convey the Hermes excitement to all different sales team
Manage Travel Retail Operations
- Ensure excellence of execution of the permanent Image of Hermes for all type of distribution in Travel Retail of its area (Hermes stores, Personalised space, generic stores) following the strategy defined by the Area Manager by following up with local teams and conduct regular market visits
- Anticipate and implement the Visual Merchandising guidelines following the marketing plan, including: order and set up of Visuals, Point Of Sale Materials, planogram and definition of the stock need per each store as well as ensuring to receive pictures of the implementation
- Prepare and implement the store openings or refits
- Plan the animation (targets, promoters, products, Point Of Sales Materials) and ensure excellence of execution of the animation in Point Of Sales, following the trade plan recommendation done by the trade marketing manager and produce animation reports
- Make sure the novelties reach the shop on time as per the creation plan and ensure a successful launch as defined in the Trade Plan (Visual Merchandising, commercial activations, training)
Manage and motivate Beauty Consultants
- Define the skills of the Beauty Consultants needed in function of the business strategy and type of clientele per store
- Recruit BCs according to the Hermes expectations (values, attitude, team spirit)
- Train, integrate, empower the BCs and create a strong team spirit with the other BCs and with the store management
- Share objectives, evaluate, and animate team and individuals to ensure sales performances. Define local incentives
- Coach and ensure the excellence of service, BCs attitude and grooming
- Define profile and recruit of the promotors team for animation. Set and share target. Define incentive
- Budget follow up on BCs and promotors investment (define commissions amounts and bonus per BCs to the office in charge of payroll, temporary promotors invoices vs planning) Ensure the partnership with agencies
Train and convey the Hermes excitement to all different sales team
- Learn and integrate all the training modules provided by International Training and work in collaboration with the local trainer to be able to deliver local training to all the local sales staff (BC, Hermes staff, promotors & generic staff)
- Collaborate with our local trainer to execute the Training Strategy for Travel Retail: identify priorities, implement assessment and roll-out a new Beauty Consultant development program
- Organise the yearly Travel Retail Seminar in coordination with the training department
- Feedback to the Area Manager and International trainer your training activities and report needs or best practice of competition
Manage Travel Retail Operations
- Suggest, verify, and process the customer orders in coordination with the Area Manager, inline with the budget and needs of customers.
- Make sure all the requested Point Of Sale Materials is ordered. And make twice a year the POSM Forecasts.
- Coordinate with Logistic team in France and Customer Service.
- Manage the Expenses and Budget related to the Travel Retail activity (animation, BCs)
- Calculate monthly commissions of Beauty Consultants and share them with the retailer
- Handle the credit notes in accordance to the process and make sure they are received by client on time
- Manage the reception of invoices (animations, BCs salary, sales rebates\xe2\x80\xa6) by processing them, sharing them with accounting and follow-up with the yearly budget
Profil du candidat
- Profil:
- Communication Skills
- Business Sense
About the Herm\xc3\xa8s Group
Our m\xc3\xa9tier: the creation, production and distribution of Perfumes, associated scented products, and Beauty products.
More than 500 employees work at our various sites in France (including Paris and the industrial site of Le Vaudreuil) and abroad.
Our distribution extends to 15,000 points of sale throughout the world, including 450 Herm\xc3\xa8s stores and Herm\xc3\xa8s Fragrance and Beauty Personalised Spaces.
An ambitious growth strategy featuring the development of the Beauty and the implementation of new distribution models and new industrial methods.
Since it was founded in 1977, the industrial site in Le Vaudreuil (Eure) has been developing formulas and packaging, producing Herm\xc3\xa8s Fragrance and Beauty perfumes and associated scented products, and managing all the logistics and supply chain steps through to delivery at our clients. Approximately 260 employees currently work at the site.
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Job Detail
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Job IdJD1613553
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned