Job Requisition ID: 158981

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

Handle financial reconciliation, reporting and auditing for the store operations in line with daily/weekly/monthly procedures following the IKEA/AL Futtaim directives and internal Standard Operating Procedures.

Supporting the Sales function assisting customers to purchase the company\'s product range whilst at the same time maintaining the company\'s standard of merchandising and ensuring stock availability to achieve sales target.

What you will do

OPERATIONAL

• Handle the following:

• Daily reconciliation of store takings & reporting.
• Forex reconciliation and monitoring of exchange rates.
• Cheques collection and control.
• Tally of safe fund daily.
• Credit Card reconciliation.
• Gift Vouchers redemption and reconciliation.
• Banking of the various tender types.
• Store Petty Cash management.
• Ensure quality in following the daily/weekly/monthly procedures as well as reporting in a timely manner.
• Investigate Till Discrepancy cases and report it to Cash Office Group Leader and relevant departments for further action.
• Provide excellent customer service to internal and external customers concerning petty cash, quotes, LPO\'s and payments.
• Ensure continuous compliance with IKEA/AL Futtaim directives and the company Standard Operating Procedures in Cash office processes.

COMMERCIAL

• Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care; listen and support them with an attitude based on the IKEA values.
• Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then act based on their input.
• Be understanding and sensitive in meeting diverse customers\' needs by initiating and developing effective way of building relationship with the customer thereby establishing trust and confidence.
• Understand and determine the customers\' requirements, to prepare a pro forma invoice.
• Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.
• Maintain a full display of products via merchandising methods as laid down by the company.

Required skills to be successful

• Good Knowledge of accounting & Cash handling.
• Very good command of English language.
• Good command of Arabic language is preferred.
• Advanced computer literacy
• Advanced proficiency of MS Office Excel and data management tools.

What equips you for the role

• 2-3 years retail cash handling experience, finance & accounting experience preferred.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer\'s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference\xe2\x80\xa6

Al-Futtaim