Job Description

Are you passionate about helping individuals navigate the complex immigration process? Do you have excellent communication and organizational skills? We are seeking a dedicated and compassionate Case Manager to join our team at Cosmos Immigration, an established and reputable Immigration Consultancy. Responsibilities:

• Serve as a primary point of contact for clients, providing guidance and support throughout the immigration process.
• Conduct initial consultations with clients to assess their immigration needs and gather relevant documentation.
• Assist clients in preparing and submitting immigration applications, petitions, and supporting documents.
• Monitor the progress of client cases and ensure timely and accurate submission of paperwork to government agencies.
• Liaise with immigration attorneys and government officials to gather information and resolve any issues or concerns related to client cases.
• Stay up-to-date with changes in immigration laws, regulations, and policies to provide accurate and current information to clients.
• Maintain detailed case records and update internal databases to ensure accurate tracking of client information and case status.
• Provide regular updates to clients on the status of their cases and address any questions or concerns they may have.
• Collaborate with other team members to streamline processes, improve client service, and achieve departmental goals.

Requirements:

• Bachelor\'s degree in a relevant field (e.g., law, international relations, political science) or equivalent work experience.
• Minimum of 2 years of experience working in immigration law, immigration consultancy, or a related field.
• In-depth knowledge of immigration laws, regulations, and procedures.
• Strong attention to detail and ability to handle multiple cases simultaneously.
• Excellent written and verbal communication skills, with the ability to effectively explain complex immigration processes to clients.
• Proficiency in using immigration case management software and other relevant tools.
• Strong interpersonal skills and the ability to work effectively with clients from diverse cultural backgrounds.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Professional demeanor and a commitment to providing exceptional client service.
• Fluency in English is must.

Cosmos Immigration is an equal opportunity employer. We value diversity and encourage applications from individuals of all backgrounds. Note: Only shortlisted candidates will be contacted for an interview. We appreciate your interest in joining our team and look forward to reviewing your application! Job Type: Full-time Salary: AED4,000.00 - AED6,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)