Job Description

Car Rental Agent - Front Desk Agent

Job post summary

Job description:

Position Details:

Type: Full-Time Shifts: Flexible / Rotational (Includes Weekends and Weekdays) Business Hours: Work Environment: Business operates 7 days a week Openings: 2 positions - CSR
Ideal Candidate:

Outgoing personality with excellent communication skills Prior Customer Service or Front Desk experience is preferred Background in Sales is a strong advantage Reliable, professional, and a team player
SKILLS AND ATTRIBUTES:

Rental Customer service / Front Desk experience is preferred / Asset
Background in upselling at counter level is a strong advantage
Familiarity with car rental software RTA Tars portal and local RTA regulation would be an asset
Airport car rental experience would be given preference
Friendly and outgoing personality
Honest, Trustworthy and strong willingness to learn
Answer phones, book reservations and open/close rental agreements
Perform vehicle inspections and exchanges
Pick up and drop off customers as needed
Fleet Management duties
Perform daily business tasks of an Automobile rental office
Effectively address and resolve customer issues
Inputting information into computer software programs daily
Recommending to management vehicle maintenance and fueling when required
EXPERIENCE REQUIRED

Minimum of 1-year customer service required
Valid Driving License with a clean driving record
Must be a minimum of 21 years for insurance purposes
Automobile rental experience is considered a strong asset but not required
Willing and able to work flexible shifts in support of the changing business needs
Excellent communication skills
Bilingualism is a strong asset (Arabic/English)
NOTE - MUST BE LEGALLY ALLOWED TO WORK FULL TIME IN UAE

Work remotely

No Job
Type: Full-time

Experience:

customer service: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person staying in Dubai is must required

Work Visa will be provided to selected candidate

Salary: Base salary, upselling incentive and sales target achievement Bonus

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month