to join our team. The ideal candidate will have a strong ability to build lasting relationships with clients, ensuring their satisfaction and loyalty. As a Call Relation Executive, you will be responsible for handling client inquiries, managing customer databases, and collaborating with internal teams to meet client needs effectively.
Key Responsibilities:
Build and maintain strong relationships with clients to enhance satisfaction and loyalty.
Respond promptly and professionally to client inquiries, providing accurate information about our services.
Update and maintain client databases and CRM systems efficiently and accurately.
Provide exceptional customer service by addressing concerns and ensuring a positive experience.
Work closely with internal teams to ensure client needs and expectations are met.
Analyze client feedback and propose improvements to enhance customer experience.
Contribute to business growth by supporting sales targets and objectives.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience as a Call Relation Executive or in a similar customer-focused role.
Exceptional communication and interpersonal skills.
Fluent in English
and
Hindi
(Mandatory)
Proficient in using CRM tools and Microsoft Office Suite.
Strong organizational, multitasking, and time management skills.
Ability to work efficiently in a fast-paced environment.
Job Type: Full-time
Language:
* English and Hindi (Required)
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