We are looking for a dedicated and customer-focused Call Center Executive to join our team. The ideal candidate will have prior call center or customer service experience, excellent communication skills, and the ability to handle customer interactions professionally.
Key Responsibilities:
Handle inbound and outbound calls with professionalism and courtesy
Assist customers with inquiries, service information, and issue resolution
Maintain accurate call logs and update customer information in the system
Follow communication procedures, guidelines, and policies
Collaborate with internal departments to ensure smooth operations
Meet performance targets such as call handling time and customer satisfaction
Requirements:
Proven experience as a Call Center Executive or in a customer service role
Female candidates preferred
Excellent verbal communication skills- English & Hindi Fluently
Strong interpersonal skills and a customer-friendly attitude
Ability to multitask, prioritize, and manage time effectively
Proficiency in MS Office and CRM/call center software
Salary:
Based on experience
Availability:
Immediate joiners preferred
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.