to lead our customer service team and ensure smooth, efficient, and high?quality call center operations. The ideal candidate will be a strong communicator, team leader, and problem?solver with a passion for delivering exceptional customer experiences.
Requirements
Female candidates only- ARABIC SPEAKER
Minimum 4-5 years of experience in call center supervision or management
Strong leadership, communication, and coaching skills
Ability to manage high?pressure environments and resolve conflicts
Proficiency in CRM systems and call center software
Excellent Arabic communication
Strong analytical and reporting skills
What We Offer
Competitive salary package
Professional and supportive work environment
Career growth opportunities
Education
Bachelor's degree in Business Administration, Customer Service Management, or Operations Management or related fields.
Job Type: Full-time
Experience:
Call Center: 4 years (Required)
Language:
* Arabic & English (Required)
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