Job Description

Location: Dubai, UAE

Employment Type: Full-time
Work Week: 6 days

About the Company

Our client is a well-established design and materials studio based in Dubai, specializing in high-end ceramics, architectural finishes, and interior surface solutions. The company collaborates closely with leading architects, designers, and contractors to deliver premium products for residential, commercial, and hospitality projects across the UAE.

About the Role

We are seeking a dynamic and motivated Call Center Agent to join the sales team. The selected candidate will be responsible for identifying new business leads, nurturing relationships, and supporting the sales pipeline within the interior design and architecture market.

Key Responsibilities

Conduct outbound calls to prospective clients including architects, designers, contractors, developers, and consultants. Generate qualified leads and schedule meetings for the Business Development team. Maintain and update CRM records, ensuring all client interactions are accurately logged. Follow up with existing leads and dormant clients to reinitiate interest. Share company presentations and proposals over email or WhatsApp as required. Coordinate with the marketing and design teams to align messaging and campaign outreach. Achieve weekly and monthly call targets, conversions, and lead-to-meeting ratios. Provide feedback and insights on client needs, market trends, and competitor activities.
Qualifications

Bachelor's degree in Business, Marketing, or a related field (preferred but not mandatory). 2-4 years of experience in tele-sales or inside sales, preferably within the interior design, architecture, or construction industry. Excellent verbal communication skills in English (Arabic or Hindi is a plus). Strong persuasion, follow-up, and relationship-building abilities. Familiarity with CRM systems and Microsoft Office Suite.
What We Offer

Competitive base salary plus attractive incentives for performance. Training and mentoring from senior sales professionals. Opportunity to grow into field sales or business development roles. Supportive and creative work environment. Exposure to premium design and architectural projects across the UAE.
Note: This position is managed by Wisterra HR Consultancy on behalf of the client.

Job Type: Full-time

Pay: From AED3,500.00 per month