URGENTLY HIRING : Female only !
PURE HOME Real Estate - Abu Dhabi, UAE
Tasks and responsibilities :
Attending customer's interactions and efficiently gather related information to fulfil customer needs. Professionally handle customer's interactions and ensure that issues are resolved both promptly and thoroughly. Maintain a high level of knowledge about the products and services and ensure customers are provided with full accurate information. Adhere to all company policies and procedures corporate security policies, regulatory guidelines, industry service standards and codes of conduct Maintain effective relationship with superiors and colleagues to ensure Team work and professional work environment. Adhere to Call Centre scheduling, and maintain high level of adherence Requirements:
Minimum High school/Diploma graduate Minimum 1-2 years of experience in call centre Knowledge in :
Call Centre Policies and Procedures Customer Segmentation and Understanding Regulatory and Compliance Knowledge Telephone Etiquette Available in Abu Dhabi for immediate joining MUST be Fluent in English and Arabic Female applicants ONLY
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