Call Center Executive / Customer Service Represntative (female Only)

United Arab Emirates, United Arab Emirates

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Handle inbound calls and resolve queries.
Escalate issues and seek advice when faced with complex issues/problems.
Identify and assess customers\' needs to achieve satisfaction.
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer\'s complaint
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Assist with placement of orders, refunds, or exchanges
Take payment information and other pertinent information such as addresses and phone numbers

Bayt

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