Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE's leading companies, we deploy the industry best tailored manpower services to advance our client success
About The Job
Memorize scripts for products and services, and refer to them during calls
Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
Identify opportunities for driving sales and revenue of the company's existing product suite, and seize opportunities to upsell when appropriate
Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
Create and maintain record of daily problems and remedial actions taken, using call-center database
Leverage data and insights gathered by the call center to recommend and influence process improvements
Job Type: Full-time
Pay: AED2,500.00 - AED3,500.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.