Call Center Agent Retail
Doha, DAW, QA, United Arab Emirates
Job Description
We are looking for Call Center agent for our retail division.
salary : 3000 QR Full package
Arabic Male candidate
Key responsibilities
Customer service:
Answer inbound calls to provide information, address questions, and handle complaints and issues related to retail products and services.Order and payment processing:
Take orders, process payments, and handle returns or exchanges.Troubleshooting:
Provide technical or service support and troubleshoot problems customers are experiencing with their orders or products.Sales:
Some positions may require making outbound calls to sell products or services to new or existing customers.Data entry and documentation:
Record customer information and call details accurately in a customer relationship management (CRM) system.Escalation:
Escalate complex issues to the appropriate department or management when necessary.Follow-up:
Follow up with customers to ensure their issues have been fully resolved.Job Type: Full-time
Pay: QAR3,000.00 - QAR3,100.00 per month
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Job Detail
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Job IdJD2173937
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, United Arab Emirates
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EducationNot mentioned