to join our team. The candidate will be responsible for handling patient calls, booking appointments, and promoting medical services in a professional and ethical manner.
Requirements:
Female candidate only
Proven experience as a Call Center Agent (experience in a medical center is preferred)
Valid UAE residence visa (mandatory)
Bachelor's degree or equivalent
Good communication skills in Arabic (English is an advantage)
Good computer skills and ability to use appointment/CRM systems
Professional attitude and patient-focused approach
Responsibilities:
Answer incoming calls and make outgoing calls for Azal Medical Center
Speak to patients politely, clearly, and professionally
Provide accurate information about doctors and medical services
Book, reschedule, and confirm patient appointments
Follow up with patients regarding appointments and services
Promote medical services, offers, and health packages professionally
Encourage patients to visit the medical center
Update patient details and appointment records in the system
Handle patient inquiries or complaints calmly and respectfully
Follow the medical center's policies and instructions
How to Apply:
Please send your CV to:
[info@azalmc.ae / 0545241464]
Job Type: Full-time
Pay: From AED2,500.00 per month
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