Job Description

We are hiring: Real Estate Call Center Agent- Abu Dhabi

Providential Properties Management is a leading real estate company in Abu Dhabi, specializing in property sales, leasing, and investment opportunities. We are committed to delivering exceptional customer service and building long-term relationships with our clients. We are looking for a motivated and customer-focused

Real Estate

Call Center Agent

to join our team.

Key Responsibilities:

Handle inbound and outbound calls professionally and efficiently. Provide accurate information about company projects, properties, and services. Generate and qualify leads through calls and inquiries. Maintain records of customer interactions in the CRM system. Follow up on leads and schedule appointments for the sales team. Resolve client inquiries, complaints, or direct them to the right department. Ensure high levels of customer satisfaction through excellent communication.

Job Requirements:

Previous experience in a call center or customer service role (real estate experience is a plus). Strong communication skills in

English

(Arabic or other languages are an advantage). Excellent telephone etiquette and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM systems is preferred. Positive attitude, team spirit, and customer-first mindset. UAE experience is a must.

Salary Structure:

Up to 4000 AED + Commission.

Send your cv to the following email:

hr@providentialproperties.ae

Location:

Al Ghaith Holding Tower, Life Pharmacy Building, 1st floor, Airport Road- Abu Dhabi.

Job Type: Full-time

Pay: Up to AED4,000.00 per month

Application Question(s):

Are you available to join immediately?
Experience:

* Real Estate Call Center: 1 year (Preferred)