Job Description

We are looking for Call Center Agents in Dubai who meet the following requirements:

Must have good English communication and customer service skills both verbal and written. Arabic speaking is an advantage.
Proficiency with computers especially with CRM software and strong Typing / Data entry skills.
Respond to customer questions in a polite and timely manner.
Should be able to upsell
Attend large amounts of Inbound / Outbound customer interactions via phone, email, chat or social media.
Capture / Resolve customer feedback, complaints and manage as per process.
Ability to work in a team environment of different nationalities & culture
Flexible to work in rotational shifts (3AM logout), rotational week offs, rotational breaks and adjust to changing business requirements.
Ready to join immediately
Candidate only with a Positive Attitude required
Experience: 0-1 year preferred
Qualifications: Degree or Diploma in any discipline. Education documents should be UAE MOE attested.
Salary: AED 2500 (Salary inclusive of transport & accommodation)
Working Hours: 9hrs (Incl 1hr break). 6 working days a week. Rotational week off
Gender: Any Gender
Nationality: Any Nationality
Language Skills: Fluent in English (written and spoken) is a must. Arabic & any other language is an added advantage
Computer Skills: Basic Microsoft Office and typing
Current Location: Dubai Silicon Oasis, Dubai. Should be available to visit for an interview on call.
Level: Entry level
Contract: 2 years. Quitting within contract will lead to penalty
Visa Status: Visit or Canceled
Benefits: Company visa, Emirates ID, Insurance and other benefits as per UAE law
Share your updated contact number and CV
Please read carefully: Only if you feel that you meet the above criteria's and are interested you may email: topaztel(dot)career(at)gmail(dot)com

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

* Will you resign within your contract period?