Answer customer inquiries via phone or email
Provide product/service information and resolve complaints
Maintain accurate records of customer interactions
Follow communication scripts and meet performance targets
Escalate complex issues to supervisors
Qualifications:
High school diploma or equivalent
Good command of spoken and written English
Strong communication and problem-solving skills
Ability to remain calm under pressure
Experience in a similar role is a plus
Job Type:
Full Time
Job Location:
Dubai
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