Call Center Agent (English/Arabic)
:
We are currently hiring Bilingual Call Center Agents proficient in both English and Arabic to join our customer support team in Dubai.
Key Responsibilities:
Handle incoming customer inquiries via calls, chat, and email in a professional manner.
Provide accurate information and resolve customer issues efficiently.
Follow up on open cases to ensure timely resolution.
Escalate complex issues to the appropriate department when necessary.
Maintain service levels and meet performance KPIs.
Work in rotational shifts
Requirements:
Fluency in both spoken and written English and Arabic is mandatory.
Minimum 1 year of experience in a call center role, preferably in the Real estate.
Strong communication and interpersonal skills.
Available to join immediately.
Job Types: Full-time, Permanent
Pay: AED3,500.00 per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
If selected, can you join immediately?
Experience:
call center in real estate: 1 year (Required)
Language:
fluent English (Required)
* Fluent Arabic (Required)
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