Call Center Agent – Arabic Speaking (f&b )

Abu Dhabi, AZ, AE, United Arab Emirates

Job Description

We are a leading Food & Beverage group looking for a

Arabic-speaking Call Center Agent

to manage customer orders, delivery coordination, and support inquiries. We are seeking someone with strong communication skills who can work efficiently in a fast-paced environment.

Key Responsibilities:



Handle inbound & outbound customer calls (Arabic & English) Take delivery orders and enter them accurately into the system Coordinate with branches, kitchen, and delivery teams Resolve customer complaints professionally Maintain call records and follow company service standards Update customers on promotions and offers

Requirements:



Fluency in Arabic (mandatory)

Good communication skills in English Call Center or Customer Service experience (F&B preferred) Ability to multitask and work under pressure Basic computer knowledge and POS handling Flexible to work shifts, weekends, and public holidays
Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

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Job Detail

  • Job Id
    JD2170843
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, AZ, AE, United Arab Emirates
  • Education
    Not mentioned