Call Center Agent
Abu Hail, DU, AE, United Arab Emirates
Job Description
Published on: May 15, 2025 | Apply before: June 30, 2025
Job Category:
Non-MedicalExperience:
3Gender Preference:
AnyCanadian Specialist Hospital, one of the leading healthcare providers in the region, is seeking a dedicated and customer-focused
Call Center Agent
to join our team.If you are passionate about providing outstanding patient service and have the relevant experience, we would love to hear from you!
You may forward your CV at careers@csh.ae
Key Responsibilities:
Handle inbound and outbound calls professionally and efficiently Provide accurate information about hospital services, departments, and appointments Schedule and manage patient appointments using the hospital's system Address patient inquiries and escalate concerns as necessary Maintain a high standard of patient service and communication Ensure accurate documentation of all calls and follow-up actions
Requirements:
Previous experience in a call center or customer service role (healthcare experience preferred) Excellent communication skills in English (Arabic or additional languages is a plus) Strong interpersonal and problem-solving abilities Ability to handle a fast-paced, patient-centric environment * Proficient in computer and call management systems
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Job Detail
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Job IdJD1878817
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Hail, DU, AE, United Arab Emirates
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EducationNot mentioned