Job Description

(Arabic Speaker)

We are looking for a

highly motivated and customer-focused Real Estate Call Center Agent

to join our growing team. The ideal candidate will be responsible for handling inbound and outbound calls, qualifying leads, and providing accurate property information while delivering an exceptional customer experience.

You will play a key role in supporting our sales team by converting inquiries into qualified appointments and maintaining strong relationships with potential clients in the UAE real estate market.

Key Responsibilities

Handle

inbound and outbound calls

related to property sales and leasing inquiries

Qualify leads

, understand client requirements, and schedule appointments for sales agents Maintain accurate records of all customer interactions using

CRM systems

Achieve and exceed

call, conversion, and appointment-setting targets

Provide professional, clear, and persuasive communication in

Arabic and English

Follow up with prospects to nurture leads and close opportunities Handle objections confidently and resolve customer inquiries efficiently Ensure high levels of

customer satisfaction

and brand representation

Requirements & Skills

Arabic Speaker is a must

(fluency in English is an advantage) Previous experience in a

customer support or call center role

Proven

track record of over-achieving targets or quotas

Strong

phone etiquette

, verbal communication, and

active listening skills

Familiarity with

CRM systems and call management tools

Customer-focused mindset with the ability to adapt to different personality types Excellent

time management

, multitasking, and prioritization skills Ability to work in a

fast-paced, target-driven environment

Experience

1-2 years of experience

as a

Real Estate Call Center Agent

in the

UAE Real Estate Market

Experience in a

medium to large real estate organization

is highly preferred

What We Offer

Competitive salary + performance-based incentives Career growth opportunities within a reputable real estate company Supportive and professional work environment
If you want, I can also:

Shorten this for

LinkedIn / Indeed

Make it more

sales-driven

Customize it specifically for

Miramar Real Estate / Abu Dhabi

Create an

Arabic version

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

Ability to commute/relocate:

Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Experience:

Call Center: 1 year (Required)
Language:

* Arabic (Preferred)