Call Center Agent

Abu Dhabi, AZ, AE, United Arab Emirates

Job Description

Call Center Agent - Najd Palace, Abu Dhabi



We are seeking a

bilingual (Arabic & English) Call Center Agent

to join our Head Office team.

Key Requirements:



Fluent in

Arabic & English

(verbal communication) - a must 1-3 years of experience in

F&B or call center

environment Excellent

phone etiquette

, polite and professional Ability to

multitask

and handle multiple calls/messages Accurate in

taking orders

and entering them in

POS systems

Problem-solving skills

and ability to handle customer complaints Team player with good coordination and organizational skills Familiarity with

delivery platforms

(Talabat, Deliveroo, Noon) is a plus

Responsibilities:



Take delivery and dine-in reservation orders Coordinate orders with branches and delivery platforms Support marketing promotions and upselling Maintain daily call and order records

Working Hours & Benefits:



10 hours/day, including break, 6 days/week Salary: To be discussed Accommodation and duty meal provided

Location:

Head Office, Abu Dhabi

Apply now to join

Najd Palace

and grow in a dynamic F&B environment!

Job Type: Full-time

Pay: From AED2,250.00 per month

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Job Detail

  • Job Id
    JD2083807
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, AZ, AE, United Arab Emirates
  • Education
    Not mentioned