Job Description

Job Summary:

We are looking for a

Call Center Agent

with excellent communication skills to handle

inbound and outbound calls

for our real estate business. The ideal candidate must be fluent in

Arabic and English

, have a professional phone manner, and be able to generate leads, schedule appointments, and assist clients with their inquiries.

Key Responsibilities:

? Handle

incoming

calls and provide clients with real estate information.
? Make

outbound

calls to follow up on leads and potential customers.
? Schedule property viewings and appointments for the sales team.
? Maintain an updated database of leads, inquiries, and follow-ups in the CRM system.
? Answer client questions about properties, pricing, and available offers.
? Support the sales and marketing teams in generating potential leads.
? Maintain a high level of customer service and professionalism.
? Achieve daily and monthly targets for calls and lead conversions.

Requirements:

?

Experience:

Minimum

1 year

of experience in a call center, customer service, or telemarketing role (real estate experience is a plus).
?

Languages:

Fluent in Arabic & English (mandatory).

?

Communication Skills:

Strong verbal and written communication skills.
?

Sales & Persuasion Skills:

Ability to convince potential clients and book appointments.
?

Tech-Savvy:

Experience with

CRM systems

and call center software.
?

Customer Service Oriented:

Patient, polite, and able to handle customer inquiries professionally.
?

Ability to Work Under Pressure:

Meet daily and monthly call targets and lead conversion goals.

Job Type: Full-time

Application Question(s):

What is your expected salary for this position? Are you currently employed with another company? If yes, what is your notice period?
Experience:

Call Center: 1 year (Preferred)
Language:

* arabic (Required)