. The ideal candidate will provide accurate information about company services, professionally handle customer inquiries, and ensure all requests are properly directed to the relevant departments.
Key Responsibilities:
Answer incoming calls promptly and professionally in Arabic and English
Provide clear, accurate information about services offered
Listen actively and collect essential details from customer inquiries
Record and forward inquiries or service requests to the appropriate department
Maintain detailed and organized records of all calls and communications
Deliver excellent customer service and maintain a polite and helpful tone
Follow internal procedures and ensure timely follow-up when needed
Requirements:
Fluent in Arabic and English (both spoken and written)
Prior call center or customer service experience preferred
Immediate availability to join
Excellent verbal communication and listening skills
Strong attention to detail and organizational skills
Ability to use basic computer systems and CRM tools
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.