Train employees on drinks preparation and proper use of coffee equipment
Coordinate with operations and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
Maintain updated records of daily, weekly and monthly revenues and expenses
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
Ensure all cafe areas are clean and tidy
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Updating and management of P.O.S
Ensure uniform and personal appearance of all associates is clean and professional at all times
Monitor the operation of the cafe to ensure compliance with all standards and procedures established by company and health and regulatory standards and procedures
Anticipates customer and department needs by constantly evaluating environment and customers for cues
Requirements and skills
Work experience as a Cafe Manager
1+ years of team lead, supervisory, or management experience
3+ years prior professional experience in retail and/or food service required
Hands-on experience with professional coffee machines
Good math skills
Excellent communication skills with the ability to manage and motivate a team
Customer service attitude
Must have full availability to work evenings, weekends and holidays
High school diploma
Additional certification is a plus
Job Types: Full-time, Permanent Salary: From AED3,200.00 per month Ability to commute/relocate:
Sharjah: Reliably commute or planning to relocate before starting work (Required)
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