Job Description

Butler - Luxury Guest Services - Dubai, UAE
Position Overview
Jumeirah Dar Al Masyaf is seeking a professional and service-driven Butler to deliver personalized, luxury guest experiences in one of Madinat Jumeirah's most exclusive beachfront settings. This role involves hospitality coordination, guest relations, and seamless food and beverage service in a five-star resort environment.
Job Details

• Job Location: Dubai, UAE
• Industry: Hotel / Resort / Lodging
• Function: Guest Services / Concierge
• Salary: 5000-7000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Candidate Current Location: Any
• Job Type: Full Time

Position Overview
As a Butler at Jumeirah Dar Al Masyaf, you will be responsible for managing VIP guest arrival, providing tailored in-room and lifestyle services, and ensuring seamless coordination across departments. This position demands a strong service ethic, excellent communication skills, and an understanding of high-end hospitality protocols.
What You'll Do

• Welcome and escort guests upon arrival, manage luggage delivery, and provide in-room orientation and setup
• Anticipate guest needs by proactively arranging amenities, dining preferences, and special experiences
• Manage daily butler service for assigned villas including F&B service, turndown coordination, and wake-up routines
• Support check-in and check-out processes, handle payments and registration with accuracy and professionalism
• Use Opera, HotSoS, and internal systems to log requests, manage room preferences, and ensure service delivery
• Resolve guest issues with discretion, escalating only when necessary and ensuring timely recovery solutions

Ideal Profile

• One to two years of experience in a butler, guest relations, or F&B role within a luxury 5-star property
• Fluency in English; additional languages such as Russian or other European languages are preferred
• Skilled in Microsoft Office, Opera PMS (Cloud), HotSoS, and Sevenrooms
• Excellent interpersonal, problem-solving, and service coordination abilities
• Professional grooming, cultural sensitivity, and discretion in handling VIP clientele

Why Join Us

• Be part of the exclusive Jumeirah Dar Al Masyaf team within Madinat Jumeirah, a benchmark in Arabian luxury hospitality
• Tax-free salary paid in AED with performance-based incentives
• Comprehensive benefits including shared accommodation, annual flights, healthcare, and insurance
• Access to global career opportunities within the Jumeirah network
• Discounts on hotel stays, dining, and wellness experiences across all Jumeirah properties
• Structured learning and development programs for professional growth

About the Company
Jumeirah Dar Al Masyaf is part of Madinat Jumeirah, a luxury beachfront resort in Dubai known for its serene setting, private summerhouses, and elevated hospitality. As part of the Jumeirah Group, the resort offers unmatched service excellence rooted in Arabian tradition and modern comfort, making it a top destination for global luxury travelers.
Job Title Butler - Luxury Guest Services - Dubai, UAE
Butler - Luxury Guest Services - Dubai, UAE
Position Overview
Jumeirah Dar Al Masyaf is seeking a professional and service-driven Butler to deliver personalized, luxury guest experiences in one of Madinat Jumeirah's most exclusive beachfront settings. This role involves hospitality coordination, guest relations, and seamless food and beverage service in a five-star resort environment.
Job Details

• Job Location: Dubai, UAE
• Industry: Hotel / Resort / Lodging
• Function: Guest Services / Concierge
• Salary: 5000-7000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Candidate Current Location: Any
• Job Type: Full Time

Position Overview
As a Butler at Jumeirah Dar Al Masyaf, you will be responsible for managing VIP guest arrival, providing tailored in-room and lifestyle services, and ensuring seamless coordination across departments. This position demands a strong service ethic, excellent communication skills, and an understanding of high-end hospitality protocols.
What You'll Do

• Welcome and escort guests upon arrival, manage luggage delivery, and provide in-room orientation and setup
• Anticipate guest needs by proactively arranging amenities, dining preferences, and special experiences
• Manage daily butler service for assigned villas including F&B service, turndown coordination, and wake-up routines
• Support check-in and check-out processes, handle payments and registration with accuracy and professionalism
• Use Opera, HotSoS, and internal systems to log requests, manage room preferences, and ensure service delivery
• Resolve guest issues with discretion, escalating only when necessary and ensuring timely recovery solutions

Ideal Profile

• One to two years of experience in a butler, guest relations, or F&B role within a luxury 5-star property
• Fluency in English; additional languages such as Russian or other European languages are preferred
• Skilled in Microsoft Office, Opera PMS (Cloud), HotSoS, and Sevenrooms
• Excellent interpersonal, problem-solving, and service coordination abilities
• Professional grooming, cultural sensitivity, and discretion in handling VIP clientele

Why Join Us

• Be part of the exclusive Jumeirah Dar Al Masyaf team within Madinat Jumeirah, a benchmark in Arabian luxury hospitality
• Tax-free salary paid in AED with performance-based incentives
• Comprehensive benefits including shared accommodation, annual flights, healthcare, and insurance
• Access to global career opportunities within the Jumeirah network
• Discounts on hotel stays, dining, and wellness experiences across all Jumeirah properties
• Structured learning and development programs for professional growth

About the Company
Jumeirah Dar Al Masyaf is part of Madinat Jumeirah, a luxury beachfront resort in Dubai known for its serene setting, private summerhouses, and elevated hospitality. As part of the Jumeirah Group, the resort offers unmatched service excellence rooted in Arabian tradition and modern comfort, making it a top destination for global luxury travelers.
Post Details
Job Start Date
Salary from 5000.00
Salary to 7000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location