Job Number 22196091
Job Category Rooms & Guest Services Operations
Location The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

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From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, the discerning traveler and luminaries in the art of living. The hotel comprises of 283 fabulously appointed guest rooms including 55 suites, most of which have incredible views of both the Arabian Gulf and the city of Abu Dhabi, along with the breathtaking one of a kind Bridge suite between the two Nation Towers.

The St. Regis is a part of the Marriott International, a constant growing and a leading global hospitality company, having the vision to be the World\'s Favorite Travel Company, with more than 7,000 properties in 131 countries and territories. The core of the hotel are our staff whom we address as \xe2\x80\x9cHosts\xe2\x80\x9d as they are the ultimate luxury ambassadors of our hotel, striving to provide exquisite stay to our guests and memorable experiences each day. Pursue your passion for a dynamic career and grow your expertise at the best address! We invite you to explore your career at The Abu Dhabi\xe2\x80\x99s finest urban resort, The St. Regis Abu Dhabi.

POSITION SUMMARY

The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.

The Butler attends to every guest\xe2\x80\x99s needs and wants. Butler is responsible for the quality of every guest\xe2\x80\x99s stay and welcoming the guests and makes them feel at home. Setting up guests rooms prior to arrival, checking in/out guests and upkeep the quality throughout their stay. Work closely with Housekeeping, Front Office and In Room Dining (IRD). Butler has to be very knowledgeable about all aspects of the hotel.

You will also be expected to create a safe work place, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members \xe2\x80\x93 to get it right for our guests and our business each and every time.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Must be proficient in writing, speaking and negotiating in English. One additional language preferred.

QUALIFICATION STANDARDS

At Least 1 year of experience within the hospitality industry; Guest service-related experience, preferably in luxury hotel

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York\xe2\x80\x99s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

St. Regis Hotels