Business Support Administrator Amex
Dubai, United Arab Emirates
Job Description
Purpose of Position
Provide administrative support within the Office Services team, to ensure the smooth operations of the American Express offering across the firm. Primary point of contact for our external partner -American Express as well as employees across the firm for American Express services.
Primary Functions and Responsibilities:
Additional Functions and Responsibilities
Firm Building
Requirements/Experience
Education
University degree educate
Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Provide administrative support within the Office Services team, to ensure the smooth operations of the American Express offering across the firm. Primary point of contact for our external partner -American Express as well as employees across the firm for American Express services.
Primary Functions and Responsibilities:
- Assist the business with American Express card application process, providing application forms, clear list of requirements and manage the application process for all employees
- Retrieve completed applications, cross-check applications against requirements and supporting documents provided and ensure supporting documents are provided in copy, record keeping, update database
- Submit prepared applications to American Express, track applications, maintain a proactive approach keeping applicants up to date on application status
- Notify cardholders in a timely manner upon receipt of cards, arrange delivery/ collection to the cardholders
- Maintain logins for Amex At Work platform, generate activity reports on the platform, balance reporting
- Prepare month-end statements for cardholders, liaising with Executive Assistant\xe2\x80\x99s (supporting Principal and Partners) and cardholders directly
- Support HR dept with employee off-boarding process; ensuring zero balances for leaver\xe2\x80\x99s and controlling card blocking / card cancelation as required via OPM Amex system
- Support and Problem solving for cardholders in regards card issues, system errors, late fees etc.
- Streamline the American Express application process, implement and improve better ways of working
- Investigate and proactively flag to management any reoccurring issues, high balances, nil claims
- Maintain excellent relationship with the American Express team
- Managing expense claims for Office Services in a timely manner
Additional Functions and Responsibilities
- General administrative support and specialized project support to Office Services department
- Provide coverage, assistance and back up for other team members where relevant
- Build and maintain excellent working relationships across all business areas
- Create periodical, monthly, and annual reports
- From time to time, you may be requested to perform other jobrelated other than those mentioned in this description
Firm Building
- Attend meetings, events, workshops at the local office, regionally, globally as/when required
- Build and maintain excellent working relationships across all business areas
- Understanding and keeping up to date with the business\xe2\x80\x99 offering, organization structure, policies, goals, values and beliefs
- Awareness of (and participation where appropriate) social and charitable events and other activities
- Flexible, Open-minded (from time to time you may be required to work outside of your normal working hours)
Requirements/Experience
- Office coordination/ management experience
- Strong communication skills written & verbal. Arabic advantageous
- Professional Services experience an advantage (at least 3 years)
- Proficient in MS office skills
- Handle sensitive information in a confidential manner
- Excellent analytical, administrative, organizational and time management skills
- Professional, Flexible attitude, ability to work on own initiative responsibly
Education
University degree educate
Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
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Job Detail
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Job IdJD1510162
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned