Job Title : Department Administrator - Business Support
Core Beliefs:
Euro Mechanical is aligned with the Vision of Abu Dhabi and its core commitment to building a sustainable, diversified, high-value-added economy. We wish to encourage this commitment throughout the company.
Understand, identify with and promote Euro Mechanical brand beliefs-Proficient, Reliable, Collaborative and Integrity.
Commitment to Euro Mechanical Codes of Ethics and Business Conduct and promoting the same to all employees.
Maintain and contribute to the Company philosophy of Continuous Improvement, taking ownership of your job function and continually seeking to review and improve these functions.
Basic Function:
Business Support Administrator is responsible for managing the centralised sales mailboxes, CRM data administration support, executing prequalification & general registration activities, and contracts administration; Support in the overall continuous process improvement.
Responsibilities:
Develop extensive comprehension and procedural knowledge of the following as critical factors to the business support function.
Euro Mechanical\'s CRM Process and related tools
Euro Mechanical\'s business lines, products & services and organizational structure.
ADNOC Pre-qualification process
Determine appropriate registration strategies and systems for populations of concern to meet standards for registration and to enhance the management of operations - consult with SME if required
Evaluates requirements including but not limited to reviewing and processing a variety of documents such as Legal documents, financial, capabilities, technical and QHSE - consult to SME if required
Review the requests and applications submitted by the principal for registration; coordinate site survey at the principal premises as required and assesses their capabilities; make recommendations to obtain approvals and advise principals of any possible improvements in their capabilities submission.
Provide day-to-day support to EMEC and principal in relation to qualified Contractor / Vendor workgroups/product groups; reply to suppliers\' queries and provide help desk support for the e-Registration system. Coordinate registration activities between EMEC employees and users of SAP Ariba or clients portal to ensure standardisation and consistency of data and its use;
Ensure the inactivation/ suspension of registration based on EMEC and/or principals\' performance results as requested by customers.
Follow-up with the reviewer of EMEC/partners\' application to ensure that their comments are received on the respected date of the pre-qualification process; this is one of the e-registration KPIs.
To attend meetings called by the ADNOC group of companies or/and other customers related to supplier registration and prequalification if required;
Coordinates meetings with the principals if required
Follows up on contracts, including but not limited to preparing amendments, cancellations, extensions and claims, obtaining management\xe2\x80\x99s approval and keeping current files for all contracts.
Responsible for verifying that all required internal/external approvals are obtained before any external commitment is signed.
Support the maintenance of the Customer Relationship Management system database, assisting in the continuous improvements in acquiring & maintaining the accuracy of data.
Personal Attributes:
Strong written, verbal, and interpersonal communication skills
Demonstrated ability to work confidently and collaboratively with individuals at all levels of the organisation
Adaptability to special projects and/or support to various business units as required
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)