Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Job description

The successful candidates will be responsible to identify training needs for the Direct Sales Force (Business Development Manager).Develop comprehensive training plans, and Impart training (mainly for General Insurance). Implement effective training programs to enhance the skills, productivity, and quality of work of our Business Development Manager staff.

What you will do:

• Conduct regular assessments to identify training needs within the Business Development Unit. Analyse performance metrics and feedback to determine specific areas for improvement
• Design and deliver comprehensive induction programs to equip new employees with the necessary knowledge and skills (particularly for General Insurance).
• Implement specialized training sessions focusing on sales justification strategies.
• Develop and conduct programs to enhance the selling skills of the BDM, ensuring alignment with industry best practices.
• Provide ongoing training on product knowledge, updates, and effective selling techniques
• Design training modules for customer service, BDM operations, and client retention strategies
• Assist BDM in their career development through personalized coaching and guidance
• Conduct joint sales calls with BDM to provide real-time feedback and support, where required.
• Monitor and evaluate the effectiveness of training programs, making necessary adjustments for continuous improvement.
• Ensure accurate and up-to-date maintenance of training records for compliance and reporting purposes.
• Assist in the documentation process for new products, ensuring compliance with relevant regulations.
• Develop and deliver training programs for BDM channels.
• Create engaging and effective training content for various programs
• Contribute to leadership training initiatives, focusing on the development of leadership skills among team members.

Required skills to be successful:

• Excellent communication and strong interpersonal skills with high customer service orientation.
• Excellent Insurance Sales training
• Excellent dynamic personality with good communication skills
• Excellent presentation skills

What equips you for the role:

• Bachelor\'s degree (Commerce/Science / Arts / Business Administration)
• 3 to 5 years\' experience in a progressive organization (Including a minimum of 2 years of experience in a Sales training role) with similar job responsibilities.
• Knowledge on General Insurance and other lines of business.
• Trainer experience for General Insurer with an insurer.
• Sales techniques and motivation of BDMs will be preferable additional quality.

About Orient Insurance PJSC:

Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman and Bahrain.

Al-Futtaim