Promote the brand among the relevant target customer groups
Building and maintaining profitable relationships with key customers
Overseeing the relationship with customers handled by the team
Resolving customer complaints quickly and efficiently
Keeping customers updated on the latest experiences/ offers in order to increase sales
Meeting with managers in the organization to plan strategically
Ensure business growth on a monthly basis by meeting business houses, Travel agents, concierges and getting group bookings for parties, gatherings, corporate lunches etc.
Expanding the customer base by upselling and cross-selling
Understanding key customer individual needs and addressing these
Conducting business reviews using CRM programs
Knowing your competition and strategizing accordingly
Prepare and submit activity & trend reports with analysis of how to improve business deliverables
We are looking for 2 suitable candidates as Customer Relationship Manager and Customer Relationship Executive, based on their experience and credentials. A minimum of 3 years\xe2\x80\x99 relevant experience
Excellent interpersonal and communication skills
Proficient in all Microsoft applications
A team player with leadership skills
Maintain a positive attitude focused on customer satisfaction
UAE Driving License is mandatory, with own car is preferable. Male candidates preferred. Job Types: Full-time, Permanent Salary: AED7,500.00 - AED10,000.00 per month Application Question(s):

• Do you have a valid UAE Drivers License

Experience:

• Minimum 3 years of BDE (Required)