Job Description

Job Title Business Analyst

Description

Our 2,500 stores make over 360 million transactions and serve 120 million customers in our cafes and restaurants. At the core of this ever-expanding operation is our head office in Kuwait. We source experienced candidates to lead best practice across all head office functions including property, HR, corporate communication, corporate marketing, IT, finance and legal departments and are constantly investing in talent and infrastructure to drive our business forward.We're currently looking for a highly motivated and meticulous Business Analyst who is passionate about new technologies. The Business Analyst needs to work along with? ? the Project Manager in delivery of multi-channel projects.
Responsibilities :
Define actual business problems that need to be addressed with business process owners and determine functional alternatives and solutions. Work with business process owners to create realistic business use cases that determine the process that a user will execute when using the new and/or enhanced system determine business requirements
Work with business stakeholders to gather, analyze, validate and communicate the requirements using appropriate documentation and modeling techniques
Collaborate with the Project Manager and Business Stakeholder to plan the Business analysis activities.
Collect and validate the non-functional requirements that includes performance implementation design, usability, security, audit & appropriate legislative requirements.
Support the business during warranty and ensuring that any defects or enhancement requests are well defined and prioritized appropriately.
Work with Business Stakeholders, vendors and IT to build design based on requirements.
Hold design review sessions with cross-functional team members (Business Stakeholders, IT, operations and vendors) to review requirements
Require sign off of functional specification(s) from all cross functional project team members
Monitor all issue

You will have/be:

• Bachelor's Degree
• 4 plus years experience as Business Analyst, specifically in E-Commerce/Retail.
• Ability to work at a detailed level while maintaining an overall project perspective
• Proficient use of Visio Process Mapping software and MS Project.
• Ability to effectively present to a wide range of Stakeholders.
• Exceptional Time Management &? Interpersonal Skills.

? M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognized retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn, Office Depot and KidZania. The company operates over 2,500 stores across 8 divisions: Fashion & Footwear, Health & Beauty, Food Service, Optics, Pharmacy, Home Furnishings, Office Supplies and Leisure & Entertainment.
Alshaya's stores can currently be found in 19 markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 36,000 people from over 110 nationalities.

About The Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world's most recognised retail brands including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake Factory, Vision Express, M.A.C, Victoria's Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies.
Alshaya's stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

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