Job Family Summary:

QUBE product management team is responsible for the Practice Management Cloud EMR product development roadmap and customer adoption success. The team owns all aspects of the solution market strategy, features identification and product backlog management, implementation services, end user training and application support. The product team works collaboratively with business development teams, regulators as well as other internal product teams and external stakeholders to ensure product success and support the overall operational scope including feature releases planning, regulatory requirements compliance, client requirements analysis and management, leading on best practice, data reporting, systems integration, and technical/business consultations.

Role Summary:

The QUBE Business Analyst applies analytical skills, project management, and subject matter expertise in projects to define the scope, requirements design and quality criteria as well as identify opportunities for improvement, and manage improvement efforts to a successful conclusion. Quantifies and describes improvement opportunities by leading the process analysis activities, working effectively with business and technical subject matter experts across organization, bringing a business-oriented but cross-functional perspective to leadership and project teams resulting in a total system solution that meet goals and objectives.

Primary Responsibilities:

• Works with leadership to cascade and evaluate requests to determine appropriate course of action.
• Prepares and submits requests and Business Cases for approval by appropriate governance committees as directed.
• Works with development and infrastructure teams and other product groups to prioritize work requests, obtain information, remove obstacles, and manage them to a successful and timely conclusion. Keeps management and team informed of work request status, progress, risks, and issues.
• Participates in projects as a team member, and/or makes significant contributions to team effectiveness by improving the methodology, tools, and/or internal processes.
• Business Analysis and Business Process Engineering (BPE) Consistently uses Business Analysis and BPE methods, templates, and related tools to produce timely, high-quality deliverables for initiatives. All deliverables will conform to defined standards, contribute to the initiatives success, and are effectively used by others in the organization.
• Applies analytical / quantitative approach to problem solving - knows how to obtain and use data, and comfortable with statistical concepts.
• Creates cost savings reports, (ROI, NPV) for process improvement efforts and updates as necessary for internal customers.
• Performs and baselines Quality and Production data for functional area. Provides ideas for potential improvement opportunities and cost savings and follows through with supporting analytical investigation, measurements and reporting.
• Analyzes and creates requirements for improving or replacing manual or computerized systems and procedures to meet user needs and to achieve greater corporate operating efficiency.
• Develops realistic and useful plans and schedules for completion. Accountable for the completion of tasks, problem resolution, meeting or exceeding deliverables, and keeping leaders apprised of progress across all locations.
• Supports the preparation of status reports and other project reports and presentation of information to organizational leadership, project teams and client/customer groups.
• Considers the cross-functional impacts of change while creating all deliverables and supporting related decisions. Smoothly manage boundaries and hand offs.
• Drives process development and improved workflow efforts. Improves personal and team work approaches as a continual process improvement focus in line with managements stated priorities. Documents internal processes as needed to ensure understanding by others.

Job Requirements:

• Bachelors degree in business management, computer science, healthcare administration or related field and 3+ years experience in defining and analyzing EMR/EHR business requirements, process modeling, functional systems design or configuration and/or acceptance testing or equivalent combination of education and experience.
• Ability to perform analysis of medium scale business efforts including the ability to discover and describe the current state situation, understand strategic business goals, design and articulate future state, perform gap analysis and make recommendations to business leadership that meet goals and requirements.
• Ability to facilitate data and requirements gathering activities within small to medium sized groups.
• Ability to understand, translate and communicate technical and complex ideas and situations to a wide variety of audiences.
• Demonstrated experience in documentation and modeling of analysis activities through formal techniques including ISO standards, agile story cards, or other formal methods.
• Experience with business modeling processes through process mapping, use cases, gap analysis, SWOT, FMEA, RASCI, and develop diagrams to define workflows design.
• Strong testing documentation through test cases and test plans skills.
• Ability to utilize business Analysis tools, including strong proficiency with Microsoft Office Suite; Excel, Visio and PowerPoint.
• Excellent communication skills

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