Business Analyst
Dubai, United Arab Emirates
Job Description
Our client is a global and innovative wholesale travel organisation, currently undergoing an exciting large-scale digital transformation program. To further enhance their renowned travel marketplace platform, they are looking for a Business Analyst (Back Office Efficiencies) to join their creative and high-performing Technology team, within the IT transformation program. As a Business Analyst, your responsibilities will be:
Our client is a global and innovative wholesale travel organisation, currently undergoing an exciting large-scale digital transformation program. To further enhance their renowned travel marketplace platform, they are looking for a Business Analyst (Back Office Efficiencies) to join their ...
- Defining, implementing and managing the transformation program related to all back office functions such as customer service, finance, data entry, mapping and administration
- Offering solutions to improve all back office efficiencies, using the latest innovation tools such as robotics, machine learning and automation
- Lead all documentation, review and analysis of end-to-end and cross functional processes
- Business process reengineering and ensuring these meet business needs
- Gathering requirements from stakeholders to define business processes across multiple areas
- Using requirements to deliver solutions that improve and streamline the entire back office process
- Reporting directly to the Transformation Director, working together on the transformation strategy for back office efficiencies
- Bachelor’s degree in Information Technology or related field
- At least 3 years’ proven experience in business process mapping, reengineering and design
- Experience working on transformation projects is highly desirable
- Ideally have worked with a range of back office functions
- Must have a data-driven mindset
- Good knowledge of the travel industry is highly desirable, as well as business processes in this industry
- Excellent verbal and written English communication skills
- Excellent stakeholder management
Our client is a global and innovative wholesale travel organisation, currently undergoing an exciting large-scale digital transformation program. To further enhance their renowned travel marketplace platform, they are looking for a Business Analyst (Back Office Efficiencies) to join their ...
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Job Detail
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Job IdJD1404541
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned