Job Description

We are currently looking Business Analyst - Cards & Payments for our Qatar operations with the following terms & conditions.


Key Skills & Competencies:

Strong understanding of Cards lifecycle (debit/credit/prepaid), Merchant Acquiring, and 3D Secure flows. Hands-on expertise with Base24, Prime 4, MPGS, payment gateway APIs, and settlement engines. Knowledge of SQL, PL/SQL for data validation, analysis, and reconciliation reports. Experience working in Agile/Scrum frameworks with tools like JIRA and Confluence. Excellent documentation and stakeholder management skills. Familiarity with ISO 8583 message formats and card scheme mandates. Understanding of dispute resolution systems (Visa Resolve Online, Mastercard DDRS).


Key Responsibilities:

Lead the end-to-end analysis and documentation of business requirements for card issuance, merchant acquiring, POS/e-commerce transactions and settlement flows. Act as the SME for payment platforms including Base24, Prime, MPGS, CYBS and other card switches/payment gateways. Manage reconciliation and settlement processes, dispute lifecycle, and chargeback handling across Visa, Mastercard, and NAPS. Collaborate with internal IT, vendors, and stakeholders to design scalable solutions aligned with business strategy. Translate complex business problems into structured user stories, BRDs, FSDs, and process flowcharts. Ensure regulatory and compliance alignment with QCB, PCI-DSS, and global card scheme mandates. Prepare and execute SIT plans, test scenarios, and coordinate with UAT and go-live readiness. Provide analytical insights to improve transaction approval rates, reduce fraud, and enhance customer experience.

Qualifications:


Bachelor's degree in Engineering.


Joining time frame: 2 weeks (maximum 1 month)