Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
The primary focus of the role will be to support the Toyota Sales Division in achieving the monthly and annual objectives through sales support and stock management activities for 14 Sales locations
What you will do:
Manage various documentation and system updations from booking to delivery (Sales order creation, Insurance, SAP entries, finance documents / deal packs, sale letter, registration documents etc)
Ensure full completion of documentation and its verification ( delivery note, discount sheet etc) while updating the system for internal departments to cross check (second set, 99 pint check)
Tagging, detagging and swapping of units as per branch requirement
Preparation, display and tracking of Goshi, demo and marketing units
To organize / arrange display and ensure all display units have correct spec sheets
Various activities related to the new car units in the dealership (eg - physical verification of stock, coordination for accessory fitment
Management of aged stock vehicles at branch level
Control age of Customer tagged units
Monitor Weekly / Monthly Demo Report
PDI notification / adherence
Manage display units / Demo conversion & de-fleeting report
Timely submission of Insurance Cancellation Report for Deregistered units
Other activities
Manage other adhoc activities related to the sales function including but not limited to
Weekly Sanitation log report
Required Skills to be successful:
1.- Customer management
2.- Strong analytical and communication skills
3.- Timely Resolution
4.- Proficient in Microsoft Office (Excel and SAP)
About the Team:
The Central Sales Support Executive reports to the Sales Support Team Leader and assists the Sales Department in Document Management, Timely Vehicle Arrangement and Day to Day Transactions Management with the help of his team to Customers
What equips you for the role:
High School Diploma
3 years’ experience in a similar
Efficient co-ordination in respect of the day to day activities of a retail operation
Proficiency with SAP
Strong analytical skills
Excellent customer service, interpersonal and communication expertise
REF: TB
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