Boutique Manager - Retail Fashion and Lifestyle
Step into a leadership role with Al-Futtaim Group in Dubai, where your expertise in retail operations, customer experience, and team development will shape the success of a high-performing boutique. As Boutique Manager, you will be responsible for driving sales, profitability, and brand excellence while delivering a premium customer journey.
Job Location: Dubai, United Arab Emirates
Job Industry: Retail and Lifestyle Brands
Job Function: Store Management and Customer Experience
Job Type: Full-time
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Preferably UAE or willing to relocate
Application Deadline: April 30, 2025
Why Is This Role a Great Fit for You?
- Lead a premium retail environment backed by one of the region's most respected brands
- Take ownership of store performance including P&L, customer satisfaction, and team productivity
- Join a collaborative organization that emphasizes growth, innovation, and people-first leadership
What Does a Boutique Manager Do at Al-Futtaim Group?
The Boutique Manager oversees the full spectrum of boutique operations, including driving revenue growth, optimizing team performance, implementing brand standards, and elevating the customer experience. This position plays a pivotal role in aligning day-to-day retail operations with strategic business goals.
Key Responsibilities in This Boutique Leadership Role
Sales Performance and Customer Experience
- Achieve annual showroom and brand sales targets while maintaining exceptional customer service
- Monitor store KPIs including merchandising standards, stock integrity, and customer engagement metrics
- Resolve customer concerns promptly while fostering a customer-first culture among staff
- Ensure high visibility for promotional campaigns and optimize in-store traffic conversion
Store Operations and Compliance
- Supervise POS activities, cash handling, daily reconciliation, and store operational audits
- Oversee inventory flow, stock movement, returns, and shrinkage controls
- Ensure showroom visual merchandising aligns with brand image and seasonal campaigns
- Monitor loss prevention policies and uphold operational standards across departments
Team Management and Leadership Development
- Motivate, guide, and evaluate the performance of a high-performing sales team
- Conduct regular coaching, appraisals, and individual development plans for all staff
- Oversee staffing schedules, leave planning, and compliance with attendance protocols
- Lead daily briefings and weekly meetings to reinforce business priorities and team alignment
Strategic Planning and Business Growth
- Collaborate with the Retail Operations Manager on forecasting, sales planning, and target achievement
- Review sales data regularly to adjust business strategies and identify areas for improvement
- Support recruitment, succession planning, and team training to build future retail leaders
- Recommend process improvements and cost optimization for higher profitability
What Skills Are Needed to Excel as a Boutique Manager in Dubai?
- 3-4 years of proven experience in boutique or store management with a successful sales track record
- Bachelor's degree required; retail certifications or leadership training is a plus
- Strong communication, problem-solving, and organizational skills
- Effective time management, team leadership, and conflict resolution abilities
- Customer-centric mindset with a creative and analytical approach to retail management
- Flexibility to adapt in a dynamic, fast-paced retail environment
What Benefits Come with This Position?
- Work with a prestigious, innovation-driven brand within Al-Futtaim Group
- Competitive salary package with performance-based incentives
- Professional development through structured training and mentorship
- Opportunity to manage a flagship boutique and contribute to brand growth across the region
About the Company
Al-Futtaim Group is a privately held conglomerate with deep roots in the UAE business landscape. Headquartered in Dubai, the Group spans five divisions-automotive, financial services, real estate, retail, and healthcare-and operates in over 20 countries. Al-Futtaim partners with more than 200 of the world's most renowned brands and is committed to fostering excellence, innovation, and customer-centric business practices.
Job Title Boutique Manager - Retail Fashion and Lifestyle
Boutique Manager - Retail Fashion and Lifestyle
Step into a leadership role with Al-Futtaim Group in Dubai, where your expertise in retail operations, customer experience, and team development will shape the success of a high-performing boutique. As Boutique Manager, you will be responsible for driving sales, profitability, and brand excellence while delivering a premium customer journey.
Job Location: Dubai, United Arab Emirates
Job Industry: Retail and Lifestyle Brands
Job Function: Store Management and Customer Experience
Job Type: Full-time
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Preferably UAE or willing to relocate
Application Deadline: April 30, 2025
Why Is This Role a Great Fit for You?
- Lead a premium retail environment backed by one of the region's most respected brands
- Take ownership of store performance including P&L, customer satisfaction, and team productivity
- Join a collaborative organization that emphasizes growth, innovation, and people-first leadership
What Does a Boutique Manager Do at Al-Futtaim Group?
The Boutique Manager oversees the full spectrum of boutique operations, including driving revenue growth, optimizing team performance, implementing brand standards, and elevating the customer experience. This position plays a pivotal role in aligning day-to-day retail operations with strategic business goals.
Key Responsibilities in This Boutique Leadership Role
Sales Performance and Customer Experience
- Achieve annual showroom and brand sales targets while maintaining exceptional customer service
- Monitor store KPIs including merchandising standards, stock integrity, and customer engagement metrics
- Resolve customer concerns promptly while fostering a customer-first culture among staff
- Ensure high visibility for promotional campaigns and optimize in-store traffic conversion
Store Operations and Compliance
- Supervise POS activities, cash handling, daily reconciliation, and store operational audits
- Oversee inventory flow, stock movement, returns, and shrinkage controls
- Ensure showroom visual merchandising aligns with brand image and seasonal campaigns
- Monitor loss prevention policies and uphold operational standards across departments
Team Management and Leadership Development
- Motivate, guide, and evaluate the performance of a high-performing sales team
- Conduct regular coaching, appraisals, and individual development plans for all staff
- Oversee staffing schedules, leave planning, and compliance with attendance protocols
- Lead daily briefings and weekly meetings to reinforce business priorities and team alignment
Strategic Planning and Business Growth
- Collaborate with the Retail Operations Manager on forecasting, sales planning, and target achievement
- Review sales data regularly to adjust business strategies and identify areas for improvement
- Support recruitment, succession planning, and team training to build future retail leaders
- Recommend process improvements and cost optimization for higher profitability
What Skills Are Needed to Excel as a Boutique Manager in Dubai?
- 3-4 years of proven experience in boutique or store management with a successful sales track record
- Bachelor's degree required; retail certifications or leadership training is a plus
- Strong communication, problem-solving, and organizational skills
- Effective time management, team leadership, and conflict resolution abilities
- Customer-centric mindset with a creative and analytical approach to retail management
- Flexibility to adapt in a dynamic, fast-paced retail environment
What Benefits Come with This Position?
- Work with a prestigious, innovation-driven brand within Al-Futtaim Group
- Competitive salary package with performance-based incentives
- Professional development through structured training and mentorship
- Opportunity to manage a flagship boutique and contribute to brand growth across the region
About the Company
Al-Futtaim Group is a privately held conglomerate with deep roots in the UAE business landscape. Headquartered in Dubai, the Group spans five divisions-automotive, financial services, real estate, retail, and healthcare-and operates in over 20 countries. Al-Futtaim partners with more than 200 of the world's most renowned brands and is committed to fostering excellence, innovation, and customer-centric business practices.
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Location City Dubai UAE
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