Bodyshop Service Advisor (automotive)

Dubai, DU, AE, United Arab Emirates

Job Description



We are seeking a professional and customer-focused Bodyshop Service Advisor to join us. The ideal candidate will be the primary point of contact for our bodyshop customers, ensuring a seamless and positive experience from the initial consultation through to the final vehicle handover.

Responsibilities:


Greet customers in a professional and courteous manner, both in person and over the telephone. Accurately assess vehicle damage, listen to customer descriptions of problems, and prepare detailed repair estimates. Liaise effectively with insurance companies and assessors to ensure the smooth processing of claims. Schedule bodyshop work, manage workshop loading, and coordinate with technicians to ensure timely repairs. Provide regular and clear updates to customers regarding the status of their vehicle's repair. Explain all completed work and charges to customers clearly and transparently. Conduct a final quality inspection of the vehicle to ensure all repairs meet our high standards before returning it to the customer. Process payments, manage invoicing, and maintain accurate customer and vehicle records. Address and resolve any customer concerns or complaints promptly and professionally.
Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED6,500.00 per month

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Job Detail

  • Job Id
    JD2184844
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned